New features, flexibility and options to help you own your exchanges

Lea Scherck Product Leave a Comment

about a 3 minute read...

When I started here at Thoughtexchange, I was the first service person working directly with our clients. As I’ve grown into different roles in the company, I’ve watched our software and service model grow right alongside me.

Last year, we worked hard to make Thoughtexchange easier to use so anyone could run an exchange on their own. Since then, we’ve been training our clients on how to lead their own exchanges with the overall goal of giving leaders more flexibility in how and when they use the software.

It’s roughly 18 months later and we’re blown away by the successes our clients have had with their exchanges. We’ve seen leaders running exchanges on important topics, using the software every day to have ongoing conversations about challenging issues with stakeholders, making big changes and learning what’s important every time.

And they’re doing this all on their own, with just some simple training to get them started.

We’re inspired to see clients leading their own exchanges and how their successes are making a positive impact in their organizations. That level of ownership and success has motivated us to continue down the road toward offering even more independence.

More features, more options

So, we’re excited to announce that our latest 4.5.2 release includes a Discover Dashboard with many new features that will be available for all exchanges.

The new dashboard includes the ability to:

  • Watch a visualization of an exchange happening live or in an instant replay
  • Review thoughts in real time
  • Create your own themes and matching bar graphs
  • Manage Discover Dashboard access in your organization
  • Export and publish customized Top Thoughts reports
  • Access new analysis tools to interpret your data in whatever way works best for you

Along with the successes and excitement we see from clients leading their own exchanges, using the new tools can help you:

  • Be more responsive by launching an exchange whenever you want and instantly access your in-depth results, reports and analysis tools
  • Save time and effort for your team by cutting down on meetings and planning calls
  • Theme and present your results in a way that reflects your organization’s unique dynamics and needs that only your team can fully understand
  • Build capacity in your organization to discuss important topics in a timely manner

These new features are meant to give you more options and flexibility, and with a bit of simple training, the capacity to take greater control of your exchange results. This flexibility also means we can now offer you more choice in how we support you when it comes to running an exchange.

Greater flexibility to meet your needs

These new features are meant to give you more options and flexibility, and with a bit of simple training, the capacity to take greater control of your exchange results. This flexibility also means we can now offer you more choice in how we support you when it comes to running an exchange.

While we’re all about you gaining the confidence to lead an exchange of your own, our team is still here to help you run an exchange as needed. We’re always ready and waiting to coach, guide, train, mentor or otherwise support you in whatever capacity you need or want.

The path to further ownership

After seven years here at Thoughtexchange and plenty of change, the one thing I know will always stay the same is that we strive to be the best vendor you have ever partnered with.

Our developers are at work right now on more great features designed to make it even easier to create your exchange and and get the results you need. At the same time, our service team is working on new ways to offer you even more flexibility while maintaining the same level of support you’ve come to expect from us.

We’ve made it this far by partnering with you, hearing what you need and learning what works. We’re always open to feedback. Please reach out and share your thoughts as you dig into our new features and work with our teams.

About the Author

Lea Scherck

As Senior Vice President Lea is a seasoned leader with a background in collaboration, research and technology. She obtained her Master’s in Strategic Leadership towards Sustainability in Sweden, where collaboration was an integral part to all learning outcomes. Joining Thoughtexchange as the first facilitator, Lea went on to grow and lead the team as VP Service before taking on her current role. She is fascinated by group dynamics and communication and the application of technology to improve them. She also likes to consider herself a world traveler.

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