At Thoughtexchange we consult with each customer on the entire engagement design from recommended questions to presentation of outcomes.
We deliver an entire engagement that blends both our powerful software with a full service approach that includes project management, communications support, facilitation, moderation, graphic design, website creation, analysis, meeting facilitation, engagement consulting and more.
Below are some of the different kinds of engagements that we have provided.
TYPES OF ENGAGEMENTS
Earning support by building trust is critical to community engagement. Thoughtexchange enables you to gather feedback on both the strengths and areas for improvement in a way that creates empathy, knowledge, and actionable data.
And by removing obstacles to participation that hamper traditional engagement tools, Thoughtexchange ensures representative contributions from a wide range of stakeholders – and diverse perspectives result in better decisions.
People are often averse to change and the uncertainty that accompanies it. Thoughtexchange takes the fear out of broad engagement during challenging times by asking people to explain what is important to them. By uncovering the concerns and shared values of your stakeholders, you can ensure you are getting the insight and buy-in you need to make critical changes. And people who help form decisions are happy to implement them.
Effecting change is a complex, challenging process. Delays caused by unhappy stakeholders cost time and money, creating stress for everyone. By involving people in decisions that affect them, Thoughtexchange mitigates the risk of disenfranchised stakeholders and ensures you are heading in the right direction, together.
By removing the barriers to engagement, Thoughtexchange ensures you are meeting the needs of the diverse many, instead of a strongly opinionated few. With its online delivery and user-friendly design, Thoughtexchange provides anyone and everyone an opportunity to contribute, regardless of schedules or technology training. And you can increase the scope and scale of gathering feedback without increasing the complexity.
By aligning your strategic planning initiatives with the needs and perspectives of your stakeholders, you can improve legitimacy and transparency and build confidence in both the decision makers and the decision process.
Trust is earned by demonstrating you are learning together about the changing needs of your organization. By enabling you to ask interest-based questions, Thoughtexchange surfaces the insights you need about the issues that matter, without polarizing your organization. You provide more people more chances to inform decisions, fostering a culture of inclusion and building social capital.
Thoughtexchange enables you to uncover both insight and empathy as people contribute thoughts and discover alternate points of view. By asking questions that will draw out a solution that best meets the needs of stakeholders, you build trust and goodwill in the community.
To build facilities that meet the needs of many, you must ensure your community understands the challenges you are up against and invite them to be part of the solution. Thoughtexchange enables you to implement an interest-based approach to gather thoughts in a way that builds momentum and trust.
By enabling your community to contribute insights to your facilities planning strategies using Thoughtexchange’s inclusive process, you avoid polarizing surveys and empty meeting rooms and foster stakeholder support of the outcome.