USE CASE STORIES
Finding common ground on mandatory influenza immunizations
After the Canadian Nurses Association issued a statement supporting mandatory influenza immunization for nurses, the College and Association of Registered Nurses of Alberta (CARNA) leadership knew it was a topic they needed to discuss with their members.
The challenge? Finding a way to have a two-way dialogue with members spread out over a large geographical area on such a polarizing topic. Despite CARNA’s best efforts using traditional engagement methods like surveys and meetings, many members felt excluded. It was hard to get agreement on how to move forward.
So, CARNA used ThoughtExchange to engage its membership. Thousands of people confidentially shared their thoughts and rated those of others, no matter their location. While people learned from each other in the exchange, leadership was collecting actionable data that revealed where the group agreed and disagreed.
With ThoughtExchange, CARNA gave all members a chance to be heard. And it happened in just a few weeks, with minimal staff time or meeting costs.
The organization shared the exchange results report with its membership, so they could see which thoughts got the most collective support. While there were many different perspectives on mandatory influenza immunizations, members learned they collectively agreed that patient safety was their most important priority.
CARNA used that shared understanding to shape policy on the topic. They also made the reports available to other regional and national healthcare stakeholders to inform the broader debate on this life-and-death issue.
While there were many different perspectives on mandatory influenza immunizations, members learned they collectively agreed that patient safety was their most important priority.
Share this Post
Location: Alberta, Canada
Size: 36,000 members
ThoughtExchange provides software solutions that bring people together, build trust and make progress on important topics. Whether it’s employees, customers or whole communities, our solutions effortlessly connect you to your stakeholders. People can confidentially and independently share their thoughts, appreciate other points of view and understand how their perspectives are connected to decisions. Our patent-pending data analysis gives you the insights to make informed decisions and take action.