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Q:What are some important pieces of feedback about summer classes & camps? Share positives and areas of improvement.
For many school districts, deciding on program offerings that students want most can be either a guessing game or the result of a lengthy feedback process.
Parkway Schools is turning that challenge on its head using ThoughtExchange. Their recent exchange on summer school programming delivered unprecendented participation and instant insights to inform decisions.
“We were blown away by the participation rates, how fast it came in and how quickly people started rating thoughts of others,” says Parkway Director of Communications, Annie Dickerson. “Every time we sent out an email reminding people, more jumped in. We were getting far higher response rates than we have with any other community feedback tool.”
Along with the boost in participation, Dickerson says ThoughtExchange let them engage much faster and get targeted information that let the district be more responsive on summer school offerings.
“For summer school programming, as soon as you finish one year, you start preparing for the next year,” she explains. “We have a narrow window to make programming adjustments or strategic decisions. The ability to use ThoughtExchange to get that immediate feedback and go back and make adjustments right away is perfect for us.
“Being able to ask a question and immediately get a pulse on the community about how they’re feeling about an issue, project or program and then implement those decisions really quickly is what makes ThoughtExchange so valuable for us.”
Being able to to ask a question and immediately get a pulse on the community about how they’re feeling about an issue, project or program and then implement those decisions really quickly is what makes ThoughtExchange so valuable for us.Annie Dickerson, Director of Communications
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Size: 17,500 students | 28 schools
ThoughtExchange provides software solutions that bring people together, build trust and make progress on important topics. Whether it’s employees, customers or whole communities, our solutions effortlessly connect you to your stakeholders. People can confidentially and independently share their thoughts, appreciate other points of view and understand how their perspectives are connected to decisions. Our patent-pending data analysis gives you the insights to make informed decisions and take action.