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How to Engage Your Employees on Emotionally Charged Events

January 19, 2021 11:00 AM PT/2:00 PM ET
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"Tools to acknowledge the impact and provide support"

What happens outside of work doesn’t stay out of the workplace. World events increasingly impact employees’ mental health and well-being, and we can’t pretend it’s business as usual. People are looking to their leadership teams for empathy and meaningful support.

The recent riots and violence at Capitol Hill were very distressing for us, our clients, and our community members. We want to help you support anyone who is feeling traumatized and triggered at your organization. In this session, Karen Craggs-Milne will explore how you can use Thoughtexchange to acknowledge the impact of emotionally-charged and unexpected events on your employees and help identify appropriate ways to support them in a timely and effective manner.

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Karen Craggs-Milne

Head of Anti-Racism, Diversity, Equity and Inclusion

Growing up in a multi-racial home in Kenya ignited Karen’s passion for anti-racism, diversity, equity and inclusion from a young age. Over the last 20 years Karen has worked globally, advising governments, corporations and NGOs on how to “get equality work right”. Karen embodies incredible depth and breadth of experience and genuine openness, warmth and compassion. Her favourite saying is “Conscious Equality is not just about what we DO, it’s about who we ARE and how we show up in our everyday lives”.

Karen lives in Toronto with her husband, their three hockey kids and their 5 pets. Karen loves photography, traveling, practicing reiki and organizing healing circles during the full moon.



Dessalen Wood

Chief People Officer

Dessalen Wood is an innovative HR executive, seasoned speaker, and coach. She specializes in leading Learning and Development and Human Resources teams at some of North America’s most-respected organizations. In 2019 she left her role as Vice President, Talent Development at Cineplex Entertainment to join Thoughtexchange in the newly created role of Chief People Officer.

Throughout her career, Dessalen has been passionate about creating work environments that bring out the very best in people. The connection to Thoughtexchange - the product and the team -was instant, and made the decision to join feel like a natural fit between like minds.

Dessalen is based in Montreal with her husband, three children and her dog.

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