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Contact Us

If you have a concern, complaint or questions about your personal information you can reach out to privacy@thoughtexchange.com. This address will always go directly to our Data Privacy Officer. For more information, see the When you have concerns section of our privacy statement.

ThoughtExchange Subprocessors

We use third party subprocessors, such as cloud hosting providers, to provide infrastructure services and to help us provide customer support and other functions like email sending.

ThoughtExchange uses the following subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name

Subprocessing Activities

Amazon Web Services Inc.

Cloud Service Provider

Microsoft Azure

Cloud Service Provider

Google Cloud Platform

Translation API

Auth0

Single Sign On Service

IBM

Natural Language API

Looker

Data Analytics

Segment

Data Analytics

Perfect Tense

Grammar API

DataDog

System Monitoring

SendGrid

Email sending

Sentry

Error reporting

Twilio

Text messaging service

WalkMe

Digital Adoption platform

MouseFlow

Behavior Analytics Platform

ThoughtExchange uses the following Subprocessors to perform other Service functions:

Entity Name

Subprocessing Activities

Salesforce

Customer CRM and Email Marketing

Zendesk

Cloud-based Customer Support Services